losleben
Our award-winning app allows our users to submit invoices for their private health, home and property insurances. With just a few taps, all in one app.
losleben, the award-winning insurance app from Wiener Städtische Versicherung AG, provides a modern, mobile touchpoint for customers.
Developed in 2020 as a mobile alternative to Wiener Städtische AG’s desktop Kundenportal, losleben aims to simplify the insurance process, enabling users to handle submissions and submit claims easily and quickly.
The Project
losleben does so much more than simply connect Wiener Städtische with its customers. The app streamlines the submission process, resulting in faster payouts to customers and delivering crucial industry insights to Wiener Städtische. This award-winning app features a one-time registration, an easier submission process, faster payouts, clear status displays, instant real-time notifications, a compact submission history, and the ability to get in touch with your agent.
Awards
User-friendliness was our top priority during the development of the losleben app, and the positive feedback from our customers confirms our success: losleben is the highest-rated app in the Austrian insurance market. losleben has been recognized as the best insurance app by ÖGVS every year since 2022 and is currently the highest-ranked Austrian insurance app in both the Apple and Google app stores.
Additionally, our digital efforts have earned us second place multiple times at the prestigious Digital Impuls Award.
What we did...
In collaboration with our partners, viesure has driven the design and development of the losleben app.
Strategy
Opportunity mapping
Market analysis
Business strategy
Product strategy
Roadmapping
Product envisioning
Design
UX and UI design
Prototyping
Content and information
Architecture
User testing
Development
Technical analysis and strategy
Full-stack development
Security audit
Identity
Minimal Viable Brand